Your Rights

 
 

The Code of Rights

When you use a health service, such as physiotherapy, in New Zealand, you have the protection of a Code of Rights. The Code of Health and Disability Services Consumers' Rights provides the following 10 rights:

  • The right to be treated with respect.

  • The right to freedom from discrimination, coercion, harassment, and exploitation.

  • The right to dignity and independence

  • The right to services of an appropriate standard

  • The right to effective communication

  • The right to be fully informed

  • The right to make an informed choice and give informed consent

  • The right to support

  • Rights in respect of teaching or research

  • The right to complain.

 

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Read The Code of Health and Disability Services Consumers' Rights in full here:

 

 

Privacy Code

The Health Information Privacy Code 1994 sets specific rules for agencies in the health sector. It covers health information collected, used, held and disclosed by health agencies and takes the place of the information privacy principles for the health sector.

 

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Read The Health Information Privacy Code 1994 in full here:

 

 

ACC

The Accident Compensation Corporation (ACC) is responsible for New Zealand’s universal no fault accident injury scheme. ACC provides financial compensation and support to citizens, residents and visitors who have suffered a personal injury. The Accident Compensation Act 2001 is the principal governing act of ACC.

 

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Read The Accident Compensation Act 2001 in full here: